Bury Community Hubs
We provide support and supplies to residents in the Borough of Bury most vulnerable to Coronavirus (COVID-19).
What are the Bury Community Hubs?
Bury Council has set up community hubs to provide support in all our communities. We are working with organised voluntary groups and local volunteers to provide support and arrange delivery of food and medical supplies.
Who can access support?
Anyone living in the Borough of Bury without a support network who meets one or more of the following criteria:
- has received a letter advising them that they are in the most vulnerable group and should be shielded;
- is aged 70 or over and has underlying health conditions;
- is otherwise socially or economically vulnerable.
What support is available from the Bury Community Hubs?
During the coronavirus outbreak the network is here to help those who do not have support to source food and medical supplies or access hardship grants.
We’re here to help
Support can be requested from Bury Community Hubs either by completing our online request for help form or by phoning our contact team.
- Contact us online: Open our Request help from Bury Community Hubs online form.
- Contact us by phone: Dial 0161 253 5353 (7 days a week, 9am to 5pm).
Signposting to Services
|What||Service||How to get involved|
|Beacon Service – Burys Social Prescribing Service – offering a telephone service providing welfare support and actively signposting and supporting people to access appropriate provision available at this time. Available to anyone aged 18 plus registered with a Bury GP||NHS – anyone living in Bury aged 18+ registered with a Bury GP||Email us at firstname.lastname@example.org with your name and number and we will call back as soon as possible.
If you have no access to email please ring 0161 518 5550
|Bury Community Hubs||Bury Council||Contact 0161 253 5353 – Working with individuals, voluntary and faith groups to support vulnerable residents initially with shopping and medication. Looking for volunteers to support the service, register with Bury VCFA to volunteer. https://www.facebook.com/Bury-VCFA-389252611831534/|
|Bury VCFA – Volunteers required to support local community groups||Community/ Volunteers||Contact on 0161 518 5550 or register online at https://www.buryvcfa.org.uk/volunteering/
Bury VCFA volunteers who have a current DBS and would be willing to carrying out non-personal care tasks to assist people with care and support needs. Such tasks might include:
Reassurance by visit or phone call
|The Bury Directory – provides a directory of information, local services, organisations across the borough||Bury Council||https://www.theburydirectory.co.uk/kb5/bury/directory/home.page|
|Staying Well Team – telephone support for Bury residents aged 50+||Bury Council – residents over 50||Contact on 0161 253 6484 or email email@example.com|
|Greater Manchester Mental Health Helpline||Mental Health||01204 483 071|
|Radcliffe Food Bank – for those in financial crisis||Community||Text your name, address to 07963605283 Mon – Wed between 11 a. m – 2 p. m. If we need further details someone will ring you. Or email firstname.lastname@example.org If we can assist food parcels will be delivered sometime Friday. Radcliffe only|
|Chesham Fold Food Bank and Baby Bank||Community|
|Rammy Men||Community||Supporting people in the local community – check facebook page|
|Kind Bury and Kind Bury Coronavirus collaboration group||Community||Both facebook pages|
|Radcliffe Coronavirus support group||Community||Facebook page|
|Brandlesholme Community Group @ BCC – have a coronavirus support group||Community||Facebook page|
|TfGM||Travel||Travel passes can be used at any time of day|
|Ainsworth Coronavirus Support Group||Community||Facebook page or What to do if you need help and no one else is available:
1. Ring 07395 949 965 between 9am & 3pm, Mon to Fri.
2. Ian will answer your call and allocate a volunteer near you.
3. You will be given your volunteers name and a password.
4. Payment for shopping will be taken BEFORE delivery (we are volunteers and have no budget.)
5. All deliveries will be made to your doorstep along with any change. We will ring you when we arrive!
|Bury Involvement Group (BIG)||Mental Health||If you need support, or just want someone to talk to give us a call. If your low on credit drop us an email or text and we’ll get in contact with you. Contact numbers 07921 389252/ 07921 398424/ 07921 392801 Email email@example.com|
|Samaritans||Mental Health||Contact them 24/7 on 116123 (Free Phone) or the local branch via 0330 094 5717|
|Creative Living Centre||Mental Health|| If you would like to speak to a support coordinator you can email firstname.lastname@example.org or ring 0161 6967501 and we will put a ring back request in with them. You can also leave an answer machine message on 0161 696 7501 this is on if the line is busy and whilst the centre is closed. Exisitng members only
We are only a small team so please be patient, we will do our best to ring everyone back within the day. Don’t forget to check the website and facebook for updates.
Members and non – members – Have a look at the facebook page for resourses and support www.facebook.com/creativelivingcentre
|Early Break – We are a young person and family service offering one-to-one advocacy support around drugs and alcohol, bereavement & loss counselling (via Healthy Young Minds), Mindfulness & Holistics (via Healthy Young Minds), Holding Families (whole family support for families affected by parental substance misuse). Taking self-referrals and referrals from professionals.||Young people||0161 723 3880 / email@example.com|
|The Silverline – FREE confidential helpline providing information, friendship and advice to older people||Older people||0800 4 70 80 90|
|Friends of the Elderly – telephone befriending service for anyone over 60||Over 60||0330 332 1110|
|Bury Society for Blind & Partially Sighted People – Telephone befriending service for any adult living in the Borough of Bury (18+) with a visual impairment||Visual impairment||0161 763 7014 or email firstname.lastname@example.org|
|Independent Age – Telephone befriending service for any older person||Over 60||0800 319 6789|
|Bury Cancer Centre – centre closed but can access telephone support||Cancer||0161 764 6609 https://www.facebook.com/burycsc/|
|New Springs Community Project Group – covers the Springs area of Bury||Community||Contact Lucy for a chat or support on 07960 402 368 ( calls answered 9am-4pm) or email email@example.com|
|LGBT Foundation||LGBT||For advice, support and information call 0345 330 3030 Mon – Fri 10am – 6pm|
|Bury Active Womens Centre||Community||For advice and information please contact Ayesha Arif on 0161 280 2270 Mon – Fri 9:30am – 5:00pm|
|Borough of Bury Veterans Association – supporrt for all ex-service personnel and trheir families||Community||No meetings but can contact them via Facebook https://www.facebook.com/groups/1792594390983346/ or their website www.bobva.co.uk/|
|Young Minds||Mental Health||Help and advice for young people around mental health www.youngminds.co.uk|
|Kooth||Mental Health||FREE mental health support – www.kooth.com|
|Childline||Mental Health||For support for children and young people 0800 11111 www.childline.org.uk|
|Papyrus||Mental Health||Providing support to prevent young suicide – www.papyrus-uk.org Hopeline – 0800 068 4141 Text 078600 39967|
|Stem4||Mental Health||Promotes mental health awareness for teenagers www.stem4.org.uk|
|National LGBT+ Domestic Abuse Helpline||LGBT||0800 999 5428|
|The Men’s Advice Line, for male domestic abuse survivors||Domestic Abuse||0808 801 0327|
|Refuge (includes information for men) | refuge.org.uk||Domestic Abuse||0808 200 024|
|National Domestic Violence Helpline||Domestic Abuse||0808 2000 247 (24 hours)|
|Roch Valley Radio||Local Information and News Service||Website www.rochvalleyradio.com
email : firstname.lastname@example.org
Email for organisations, news and updates: email@example.com
Twitter:@rochvalleyradio WhatsApp: 0161 764 9200
Facebook: Roch Valley Radio
|The Green Community Café – Running daily activities on our Facebook page and keeping connected with our community.
We also have a telephone support line in place and we have Facetime friendship group catch ups too.
As well as supporting many of our existing GreenTeam family and friends, we are also happy for new members of the community to be signposted to us.
|Community||Via our Facebook page – https://www.facebook.com/TheGreenCommunityCafe/
Tele Louise 07872 313453
|The Attic Project – The Attic Project has a Coronavirus Support Group set up and we have put emergency measures in place to support vulnerable members of our Mental Health and Socially Isolated Groups.
We have set up regular social contact telephone calls to our most at risk and those who are not online.
In addition we have set up an advice and support telephone service and we have a small number of emergency food parcels left
|Community||Contact details are:
Tele Dawn 07787 357197
Or Michelle 07894 441239
Via our Facebook page – https://www.facebook.com/The-Attic-Project-108054404173265/
|Manchester Jewish Community Care – The Nicky Alliance Service – Serving older, disabled and vulnerable members of the community by providing services which promote active, independent living||Community||Call 0161 740 0111 Visit the website at http://www.mjcc.org.uk/|
|Bury Homeless Project – support both over the phone or in person (within a safe distance) to rough sleepers, clients on low income or benefit problems, anybody self isolating, assisting with food vouchers or food parcels depending on personal circumstances.
Signposting to relevant services again subject to individuals circumstances.
|Homeless||07522 504772 firstname.lastname@example.org https://www.facebook.com/buryhomelessproject/ http://www.buryhomelessproject.org.uk/|
|Seven Day Adventists, Parkhills Road, Bury||Homeless||Sunday 12:30 – sandwiches available and any food donations can be dropped off|
|Time 4 Change, Manna House, Irwell Street, Bury||Homeless||Tuesday 10am – 12 noon – Hot breakfast (takeaway) plus signposting|
|Bury Christian Fellowship, Manna House, Irwell Street, Bury||Homeless||Wednesday 10am – 12 noon – Hot breakfast (takeaway) plus signposting Thursday 11:30am – 1pm – Hot lunch (takeaway) plus food donations and signposting Saturday 4pm – 5:30pm – Hot tea (takeaway) plus food donations and signposting|
|Red Door, Peter Street, Bury||Homeless||Tues 11am – 1pm – Soup and sandwich, food parcels and signposting|
|Gaddum – Bury Carers Service||Carers||Information for clients accessing Gaddum services.
We are continuing to offer advocacy, carers support and therapy services remotely across Greater Manchester.
This may be over the phone, through email exchanges and texts, or face-to-face through video calling. We will support any client who maybe struggling due to the impact of Covid19, accessing local and national resources and services as appropriate.
· All group activities and sessions until further notice, but we are exploring ways to run groups using online services.
· Our volunteers are working remotely to support carers in Bury and Salford with telephone support.
· We are accepting referrals to all our services and re-referrals. New referrals can be emailed to us securely by password protected document, or given over the phone. Please do not post referrals to us. Referral forms can be found on our website.
Information about our services is subject to change – Please contact us directly or follow our social media channels for the latest information.
Our telephone number is unchanged; 0161 834 6069. (option 1; advocacy, option 2; carers support; option 3, therapy services). Our opening hours are still 9am-5.30pm, Monday-Friday. Our email address is email@example.com and website is www.gaddum.org.uk
Age UK Bury – Free Information and Signposting from 10 am to 2 pm Monday to Friday
|People over 50 and their carers||0161 763 9030|
|Age UK – Free Information and Advice Service from 8am to 7pm, inc weekends||People over 50 and their carers||0800 678 1602|
|The Fed – The Federation of Jewish Services (The Fed) provides outstanding advice, support and care services for people of all ages living in the Jewish and local community in Greater Manchester.||Community||We also run a Community Advice and Support Team – covering the whole of GM. This service can offer the following support to Jewish people.
• Accepting new referrals from the Jewish community via Advice@thefed.org.uk or phone 0161 7724800.
|Health and social care||If members of the public experience any problems during this time with health and social care services we will feedback to the service provider firstname.lastname@example.org 0161 253 6300 (9.30am – 3.30pm Mon – Fri)|
|Baby Basics Bolton and Bury||Parents||https://www.facebook.com/BabyBasicsBolton/|
|L’chaim – yisroel Cohen||Jewish email@example.com firstname.lastname@example.org 07886506291|
|Gift – Adam Bell||Jewish foodbank||07940990470 or email email@example.com|
|Manchester kehilla Isolation Support Group – supporting families, delivering food – Hudi Scherer||Jewish community||01616601777 or HudiScherer@gmail.com|
|chabad community care (corona squad delivery angels)||Jewish community – Food parcels||Rabbi Dovid Jaffe firstname.lastname@example.org 07802713111|
|Fishpool Laundry Service
4 Parkhills Road
|Laundry service||Monday to Saturday 9am to 3pm
Sunday 9am to 2pm.0161 763 5575 Pick up and drop off service is Tuesdays, Wednesdays, and Thursdays only. Their charges start at £8 per bag of washing plus a £3 delivery charge (£1.50 each way).
|Neshomo – a Jewish, culturally sensitive, confidential mental health charity for adults||Mental health||https://www.neshomo.co.uk/ Contact Daniel – 07741 625 345 / email@example.com or Tamar 07512 578 587 / firstname.lastname@example.org|
|African and Caribbean Mental Health Services||Mental Healthemail@example.com / 07511608915|
|Greenmount Helpers – If your food order is paid for and needs collecting, we can deliver it for you||Community||07958 173940|
|Trust House Whitefield – supporting with welfare checks||Community||https://www.facebook.com/trusthousewhitefield.org/|
|NHS Audiology Department||Hearing||The Hearing-Aid Call In Clinic is closed due to Coronavirus
Tubing and batteries can be ordered free of charge via:
Our website: clickandpost.penninecare.nhs.uk Telephone: 01706 674913
For URGENT repairs, eg broken hearing aids please ring 01706 674913 for advice.
|Supporting Sisters||Community||Facebook page – https://www.facebook.com/SupportingSist1/ Email – firstname.lastname@example.org Phone or whatsapp 07908 822 879|
|LGBT Foundation||LGBT community||Brand new service for those of us who may be in need of a regular check-in for a chat or support at this time,please do feel free to share if you know anyone who might find this helpful. It’s free and we’re not selling anything! https://lgbt.foundation/rainbowbrewbuddies|
|Jewish Manchester||Jewish community||Information about services and whats available https://www.facebook.com/jewishmanchester/ https://jewishmanchester.org/|
|University of the Third Age Bury||Community||Activities closed locally but some ideas to do online https://www.u3a.org.uk/|
|Village Greens||1 Longfield Centre, Prestwich, Manchester M25 1AY||Opens at 10am|
|RiMo Maccabi||https://www.rimomaccabi.co.uk/||Will be providing pre-packaged meals for now for Pesach all with free delivery. Will be ordering and delivering fruit and veg. Under the supervision of Manchester Beth Din will add a Kosher Meaty Le Pesach menu. Please order via email or phone email@example.com or 07493 512 990|
|Wiltshire Farm Foods||0800 077 3100||https://www.wiltshirefarmfoods.com/||Existing customers only|
|I Care cuisine||0845 604 1125||https://icarecuisine.co.uk/|
|Oakhouse Foods||0333 370 6700||https://www.oakhousefoods.co.uk/|
|Parsley Box||0800 612 7225||https://www.parsleybox.com/||Existing customers only|
|Kitchen Klassics||07534 391 906||https://www.facebook.com/thekitchenklassics/||BL9 areas Rochdale Rd, Wash Lane, Bell Lane, Springs and Warth|
|Katsouris Bury||0161 764 4382 / 0161 764 4383||Katsouris: delivering eggs, bacon, sausage, muffins, ham, beef, pie and pasta £20 (or with turkey and roast ham £25) (and with 3 bottles passata and 3 pasta £30).|
|Park Farm Tearooms||send a text or call Judith on 07968 862181 (between 8am and 6pm)||https://parkfarmshopramsbottom.co.uk/||Park farm tea rooms: delivery ready to eat meals, bakery products and fruit and veg – deliver to. Details on:|
|Prestwich Milk Deliveries||07944 420 016 or email firstname.lastname@example.org||www.prestwichmilkdeliveries.co.uk|
|Best In Bury||https://www.bestmeat.co.uk/||https://www.facebook.com/bestinbury/||Butchers|
|Bettaveg||Ring 0161 231 8244 before 6pm or http://www.bettaveg.co.uk/||https://www.facebook.com/Bettaveg/||Fruit,veg,dairy,tinned goods. Minimum order £50|
|Roots Food and Drink||https://www.facebook.com/Rootsfoodanddrink/|
|Kev the Butcher||Ring or text Kevin 07445303961||https://www.facebook.com/Kev-The-Butcher-1108253792635596/||Open on Radcliffe Market Tues 9-4.30 Thurs 9-3 Fri 9-4.30 Sat 9-4.30|
|Bury Market||https://www.facebook.com/burymarket/||Facebook page offers up to date information|
|Bradley Fold Garden Centre, Radcliffe||01204 529 949||https://www.bradleyfold.co.uk/our-butchers||Food sales including meat and dairy. Also pet products. Home delivery for £4.99|
|Dunster’s Farm||0161 763 7900||Pasta, rice, tinned goods, yoghurt, cheese, sliced cooked meats, fresh meat and more.
Call for a price list. Website being set up soon
|The Bacon Factory||0161 797 1100||www.baconfactory.co.uk||bacon, eggs, sausage, black pudding
9-4pm 7 days a week
|Park Farm Shop||01706 823584 ext1||www.parkfarmshopramsbottom.co.uk||Fresh vegetables, fruit, deli items, bread, pies, puddings etc
Please don’t leave phone messages.
Delivery may be limited to some areas.
|Willis Bros||0161 478 1462||https://willisbrosfreshfood.co.uk/||Fresh fruit and vegetables,fish,dairy, dried foods, bread
|Best in Bury Butchers||07805 913904||https://www.bestinbury.co.uk/||Full range of fresh meat
Home delivery Wed-Sat £5
|Andrew Kenyon||01706 874629||Milk dairy, orange juice
|Falshaws farm Shop||0161 764 9312||www.falshawsfarmshop.co.uk||Meat, vegetables, jams, pickles
|John Kenyon and Sons||01204 883351||Milk, full range of dairy products, orange juice
|Cheese Plus Bury Market||0161 797 2472 / 0707488319044||www.cheeseplus.co.uk||Packs of 4 different cheeses for £10, dairy products, rag puddings and pork sausages
Free delivery to Bury addresses
|Delicious Catering Bury Ltd.||01204 888669||www.mydelicious.co.uk
|Fresh homemade meals delivered to your door.
Soups £2.50, mains £5, Desserts £2.50
Home deliveries Mon-Sat
Examples: Leek and sweet potato soup, steak and potato pie, cheese and onion pie, lasagna, premium sausage, mash and gravy, all served with vegetables, sticky toffee pudding and custard.
|Bury Roast Company, Bury Market||07977 0075112||Packs of mixed essentials, meat packs, fruit packs, sweet boxes. Order before 11am. Free delivery to Bury addresses.|
|Brackmans Bakery and coffee shop||0161 792 1652 or call Andrew on 07976 758 387||https://www.brackmans-bakery-coffeeshop.co.uk/||Kosher food deliveries – coffee shop is closedMinimum order £10|
|Tottington Tea Rooms||Contact kelly-ann@bloominkitchen 07971012204||https://www.facebook.com/Tottington-Tea-Room-494724987713084/||Home-cooked meals to stock up your freezer – Mix and Match – delivered FREE Monday 6th April order NOW or no later than 9pm Friday 3rd April Meals change on weekly basis – see facebook page or ring. Free delivery within 3 miles|
|A Brophy Greengrocer||07738 468 626|
|Pleasant view farm produce||07527 097 885||
|Fruit – ish Produce||07493 217 936||Delivers Ramsbottom surrounding areas and Bury|
|Hallmark Foods||07930 681 099|
|Paul Fruit and Veg (Bury Market Stall)||07880 834 716|
Things to do
|Name||Bury based?||Link||Additional Info|
|The Green Community Café – providing online activities||Yes||https://www.facebook.com/TheGreenCommunityCafe/|
|FREE maths activities for 4-12 year olds||National||https://www.themathsfactor.com/|
|PE activities for children and for adults with Joe Wicks||National||https://www.youtube.com/thebodycoachtv|
|The Fed – keep up to date||Yes||https://www.facebook.com/THEFEDManchester/|
|Rock Choir – online singing||National||https://www.facebook.com/TheRockChoir/|
|Great British Home Choir with Gareth Malone||National||https://decca.com/greatbritishhomechorus/|
|DJ Fitness – online exercise classes||Yes||https://www.facebook.com/DJ-Fitness-1441497836140775/|
|Dance Events North West||National||https://mailchi.mp/a38513cc420e/launching-our-social-dance-experiment-join-us?fbclid=IwAR2CPDiUA0QPeKWpIgYuBBviSMF60JxLn8ozEEeCuZJpOt8X75vVeTM5I2s|
|Royal Opera House – Screenings of ballets and operas||National||https://www.youtube.com/watch?v=h7f4eeAKd4U||* Peter and the Wolf, The Royal Ballet, 2010 – 27 March 2020, 7pm GMT * Acis and Galatea, The Royal Opera, 2009 – 3 April 2020, 7pm BST * Così fan tutte, The Royal Opera, 2010 – 10 April 2020, 7pm BST * The Metamorphosis, The Royal Ballet, 2013 – 17 April 2020, 7pm BST|
|Musical Futures – FREE online musical resources||National||https://www.musicalfutures.org/musical-futures-blog/education-bass-offer?fbclid=IwAR09jbbMwhuFsiwATjh4NS3EGFvCuhJTBVEZL9DcB-LHhMiszF0A1mXVbbE|
|Pens and Crayons – draw pictures, write messages for people living in The Fed – send them to Pens and Crayons, Heathlands Village, Heathlands Drive, Prestwich, M25 9SB||Yes|
|Twinkl – Learning resources for Primary Aged Children||National||https://www.twinkl.co.uk/sign-up https://www.twinkl.co.uk/resources/covid19-school-closures|
|Dance online – classes for children with Oti Mabuse||National||https://www.facebook.com/OtiMabuse|
|Science Learning at Home||National||https://www.jodrellbank.net/sciencelearningathome/|
|Small Things Creative – The Storybox project with ideas and activities for people living with dementia – FREE access to their resources||Yes||https://storyboxathome.smallthings.org.uk/|
|Edinburgh Zoo – webcams||National||https://www.edinburghzoo.org.uk/webcams/penguin-cam/#penguincam|
|Bury Libraries – join online and borrow e-books for free||Yes||https://www.bury.gov.uk/index.aspx?articleid=10859|
|National Theatre at Home – watch a play every Thursday at 7pm||National||https://www.nationaltheatre.org.uk/at-home?queueittoken=e_safetyevent25mar20~q_501988ee-6258-445d-a570-aa13f440a8e0~ts_1585301484~ce_true~rt_safetynet~h_c6881b1a470189bc55c0da20fa292ac33e6f79d5cf5da63308ea4d26daadd6e2|
|DJ Fitness – mainly Ainsworth usually but could be anywhere if online||Local||https://www.facebook.com/DJ-Fitness-1441497836140775/|
|The Phoenix Centre, Prestwich||Local||https://www.facebook.com/phoenixcentreprestwich/|
|Bury Community Choir||Local||https://www.facebook.com/BuryChoir/|
|Zumba International Bury||Local||https://www.facebook.com/zumbainternational/|
|BSV Fitness – Exercises for all ages with demonstartion sessions||Local||https://www.facebook.com/BSVFitness/|
|Love Football – online football games||Local||http://love-football.org/fifa-20-tournaments/?fbclid=IwAR1eJn8JWD_3jPBBl_W4bKlpgK9npfOeQlUDhR_ndRjKrDPn9l7SLo5g8T4|
|Royal Scottish National Orchestra – Fridays 7pm||National||https://www.facebook.com/royalscottishnationalorchestra/|
|Andrew Lloyd Webber Musicals – Different one every Friday 7pm, available for 48 hours||National||https://www.whatsonstage.com/london-theatre/news/andrew-lloyd-webber-stream-musicals-free-youtube_51313.html|
|Name||Info||Opening Times||Elderly and Vulnerable||NHS/Key workers|
|Sainsburys||8am- 10pm||Monday, Wednesday, Friday 8am – 9am||7:30am – 8am Mon – Sat|
|Tesco||Mon, Wed, Fri 9am – 10am ( not express stores)|
|Asda||Friday – store opening until 9am||Mon, Wed, Fri 8am – 9am|
|M and S||Mon and Thurs – 1st hour of opening||Tues and Fri – 1st hour of opening|
|Iceland||1st hour of opening every day||Last hour of trading every day|
|Morrisons||Mon – Sat 9am – 10am||7am – 8am Mon – Sat|
|Waitrose||1st hour of opening every day|
|Aldi||Check local stores||9:30-10:00 Sundays|
|Lidl||Check local stores|
|Boots||32-36 The Mall, Bury, Lancashire, BL9 0QQ||0161 764 5264||Mon-Sat 08:45 – 17:30 Sun 10:30 – 16:30|
|Iq Pharmacy||14 Princess Parade, Bury, Lancashire, Greater Manchester, BL9 0QL||0161 764 1489||Mon – Fri 09:00 – 17:15 Sat 09:00 – 15:email@example.com|
|Cohens Chemist||2 Knowsley Place, Knowsley Street, Bury, Lancashire, BL9 0SN||0161 764 5010|
|Boots||Unit 1 Woodfields Retail Park, Peel Way , Bury, Lancashire, BL9 5BY||0161 764 2854||Mon -Fri 08:00 – 20:00 Sat 08:00 – 18:00 Sun 11:00 – 17:00|
|Tesco Stores Limited||Tesco In-Store Pharmacy, Peel Way, Bury, BL9 5BY||0345 677 9080||Mon – Sat 08:00 – 21:00 Sun 11:00 – 17:00|
|Asda Stores Ltd||Spring Street, Bury, Lancashire, BL9 0RN||0161 447 8219||Mon – Sat 08:00 – 20:00 Sun 11:00 – 17:firstname.lastname@example.org|
|LloydsPharmacy||22 Derby Way, Bury, Lancs, BL9 0NJ||0161 764 4573||Mon – Fri 09:30 – 13:00 14:00 – 17:00|
|Bury Healthcare Pharmacy||t/a Bury Healthcare Pharmacy, 46 Walmersley Road, Bury, Lancashire, BL9 6DP||0161 222 1024||Mon – Sun 09:00 – 18:email@example.com|
|Pimhole Pharmacy||Pharmacy 189 Rochdale Road, Bury, BL9 7BB||0161 761 1011||Mon – Sat 07:00 – 21:30 Sun – 11:00 – Midnight|
|Fishpool Pharmacy||14 Parkhills Road, BURY, Lancashire, BL9 9AX||0161 764 3535||Mon – Fri 10:00 – 16:30|
|Strachan’s Chemist||Chesham Precinct, 166a Walmersley Road, Bury, BL9 6LL||0161 705 1829||Mon – Fri 08:45 – 18:30 Sat 08:45 – 13:00|
|Huntley Mount Pharmacy||Huntley Mount Road, Bury, BL9 6JA||0161 761 6662||Mon, Tue, Wed, Fri 08:45 – 18:00 Wed 08:45 – 17:00|
|Manor Pharmacy||367 Brandlesholme Road, Bury, Bury, BL8 1HS||0161 764 4249|
|Cohens Chemist||135 Croft Lane, Bury, Lancashire, BL9 8QA||0161 766 2161||Mon – Fri 09:00 – 12:00 14:00 18:00|
|Asda Instore Pharmacy||Asda Superstore, Pilsworth Road, Pilsworth, Bury, BL9 8RS||0161 351 2510||Mon – Sat 08;30 – 13:00 14:00 – 22.00 Sun 10:30 – 16:30|
|Mile Lane Pharmacy||66 Mile Lane, Bury, Lancashire, BL8 2JR||0161 764 5054|
|Radcliffe Pharmacy||62 Cross Lane, Radcliffe, Manchester, M26 2RF||0161 725 9111||Mon – Fri 08:45 – 13:00 14:00 – 18:00|
|Cohens Chemist||12/14 Market Street, Tottington, Bury, Lancashire, BL8 4AD||01204 882928||Mon – Fri 09:00 -12:00 14:00 – 18:00 Sat 09:00 – 12:00|
|JT Smith and Son||8-8a Ainsworth Road, Radcliffe, Manchester, M26 4DJ||0161 723 2519||Mon, Tue, Thur, Fri 09:00- 13:00 14:00 – 18:00 Wed & Sat 09:00 – 13:00|
|Rowlands Pharmacy||59 Parr Lane, Unsworth, Bury, BL9 8JR||0161 766 3595||Mon – Fri 10:00 – 12:00 14:00 – 18:00 Sat 10:00 – 13:00|
|Radcliffe Pharmacy||47- 49 Church Street West, Radcliffe, M26 2SP||0161 723 0005|
|Well Radcliffe – Radcliffe PCC||Radcliffe PCC, Church Street West, Radcliffe, Radcliffe, Manchester, M26 2SP||0161 724 7687||Mon -Fri 09:00 – 12:30 14:00 18:30 Sat 09:00 – 12:00|
|Manor Pharmacy||Unsworth Street, Radcliffe, Manchester, M26 3RF||0161 723 2128||Mon-Fri 09:00 – 13:00 14:00 – 18:00 Sat 09:00 – 13:00|
|Boots||11 Blackburn Street, Radcliffe, Manchester, Lancashire, M26 1NN||0161 723 2221||Mon- Fri 09:00 – 17:30 Sat 09:00 – 17:00|
|Gardners Chemist||6 Vernon Road, Greenmount, Bury, BL8 4DD||01204 883220||Mon, Tue, Wed, Fri 09:00- 18:00 Thur 09:17:30 Sat 09:00 – 13:00|
|Well Whitefield – Elms Square Precinct||Unit 1 Elms Square Precinct, Whitefield, Manchester, M45 7TA||0161 767 9334|
|Asda Instore Pharmacy||Asda Store, Riverside Retail Park, Pilkington Way, Radcliffe, M26 3DA||0161 724 2510||Mon – Sat 08:30 – 22:00 Sun 11:00 – 16:30|
|Manor Pharmacy||1 brandlesholme road, Greenmount, Bury, BL8 4DS||01204 884266|
|Whitefield Pharmacy||2-4 Albert Place, Whitefield, Bury, M45 8NE||0161 766 3216||Mon – Fri 08:30 – 18:00 Sat 09:00 – 14:00|
|Barash Pharmacy||166 Bury New Road, Whitefield, Manchester, M45 6QJ||0161 766 4242||Mon,Tue, Thur, Fri 09:00 18:15 Wed 09:00 18;00|
|LloydsPharmacy||6 Bolton Street, Ramsbottom, BL0 9HX||01706 823155|
|LloydsPharmacy||474 Bury Old Road, Prestwich, Manchester, M25 1NL||0161 773 2786|
|Tesco’s Pharmacy||Tesco Pharmacy, Bury New Road, Prestwich, Manchester, M25 7BL||0345 677 9552||Mon – Sat 08:00 – 22:00 Sun 10:00 -16:00|
|Cohens Chemist||7 Market Place, Ramsbottom, Bury, Lancashire, BL0 9AJ||01706 822206|
|Prestwich Pharmacy Ltd||40 Longfield Centre, Prestwich, Manchester, M25 1AY||0161 798 9932||Mon – Fri 09:00 – 13:00 14:00 – 18:00 Sat 09:00 – 14:00|
|Bury Council||Council Tax – support with your council tax – https://www.bury.gov.uk/index.aspx?articleid=15315||0161 253 5656|
|United Utilities||Please only contact by phone if cannot access online services https://www.unitedutilities.com/Coronavirus-update/||Burst pipe/ blockeddrains 0345 672 3723 Query about bill – 0345 672 2888(no water meter) 0345 672 2999(water meter)|
|British Gas||If you’re in isolation and you think you’ll use up your balance and emergency credit, contact British Gas and it has said it’ll find a solution on a case-by-case basis. Right now, our immediate focus is on helping those non-smart prepayment customers we’ve identified as medically vulnerable. We’re contacting these customers directly to let them know how we can support them over the weeks ahead.If you’re unable to top-up yourself for any reason, please think first about asking a friend, family member or a trusted neighbour to top-up for you. Asking someone to top-up for you is absolutely fine and one of the fastest and safest ways to top-up at the moment. If you can, it’s also a good idea to top up your meter with a bit more than you usually would.Our call centre teams are only dealing with emergencies right now, but if you’re unable to top-up yourself and you haven’t got anyone to help you, please call 0330 100 0303 Monday to Friday, 9am-5pm. We can help – but please understand that we’ve asked our teams to check that it’s an emergency first.||0333 202 9802|
|EDF||EDF has advised people who self-isolate to ask friends and family to help you top up. Where this is not possible, it says it can deliver ‘preloaded’ cards and keys if you need to self-isolate – this balance will then be collected back at a “suitable rate” later.If you’re self-isolating, where possible arrange for a friend/family member to top-up your key or card for you, if it is safe to do so. If this is not possible, please call our dedicated Prepayment line on 0333 200 5110 and our team will support you.We also operate a friendly, non-disconnection policy on most meters. So if you run out of credit after 6pm your electricity will not go off until 9am the next day. This operates from 6pm to 9am Monday to Friday, 6pm on Saturday and any time on a Sunday or Bank Holiday, until 9am the next day.For many years we have allocated money to a ‘hardship fund’ for those customers most in need. In the light of the current crisis, we will use those funds specifically for our prepayment customers who are struggling to keep their meters charged. If you’re at risk of losing your energy supply, please call our dedicated Prepayment line on 0333 200 5110 and our team will support you to maintain supply.Because of the current situation we’ve had to make a decision not to install smart meters. Our installer will now support customers in emergency situations, with many more volunteering to go further, delivering food and medicine to those who can’t leave their homes. Our priority are emergencies and we’re working on a process to deliver essentials.||0333 200 5100|
|EON||E.on says it can post top-up cards or keys loaded with credit to your home or send an engineer to top up your meter.It says if your electricity meter falls below 50p of emergency credit, or you’re off supply for gas, it can either send a card or key in the post, or it will send an engineer round to top up for you. However, it advises to top up a little extra or asking a trusted person to help in order to prepare for self-isolation. In order to ensure customers with prepayment meters stay on supply, we’re urging you to get support from friends and family as needed to ensure your meter will be topped up if you have to self-isolate. Trusted friends or relatives are able to top up prepayment customers’ meters on your behalf, as needed.Whilst your energy costs will need to be repaid, in order to help in an emergency situation in the case of self-isolation, we have extended emergency credit levels for customers with classic prepayment meters from £5 to £50. It is important to note that this credit will need to be paid back in order to reinstate customers’ energy supply if this emergency credit runs out. In order to activate the extended emergency credit, customers will need to visit their local top up store up to three times in advance, see below for more information. If customers are self-isolating, trusted friends or relatives can also top up on their behalf.We are working to take similar steps for electricity customers with classic prepayment meters and we will announce more on this when we can.||0345 052 000|
|Npower||If you’re self-isolating or about to start self-isolating you should ask a friend, neighbour, or family member to top up your meter on your behalf and just leave the key or card on the doorstep, so you don’t have to come into contact with each other.Remember to clean and disinfect objects you touch regularly – including your card – to reduce the risk of passing on the infection to other people. Please don’t soak your card in liquid as this is likely to damage it and stop it working. Regularly wash your hands for 20 seconds using soap and hot water, or use hand sanitiser if that’s all you have access to.||0800 073 3000|
|Scottish Power||Scottish Power has advised people who need to self-isolate to ask a friend, neighbour or family member to top up for them, and to add more credit to your meter than normal.||0800 027 0072|
|SSE||We encourage you to keep at least 14 days’ worth of credit on your meter in case you need to self-isolate.If you’re not able to do this, please ask family members or friends if they can help you. You should dis-infect your top-up card before handing it to anyone else and when you get it back. If you’re unable to ask friends and family, please call us and we’ll help by taking payment over the phone and arranging for an engineer to deliver your credit on a key or card.If you don’t have any funds to top up your meter, we can offer you a temporary credit or reduce any payments you’re making through your meter so your credit lasts longer. You can call us on 0345 072 9495 (Monday to Friday: 8am-8pm; Saturdays, 9am-6pm; Sundays, 9am-5pm). Our call centre will be busier than usual but please bear with us. Once you’re through we’ll review your situation and talk you through the options.Remember – most meters have either an emergency credit or friendly credit facility if you’re temporarily unable to buy credit.||0345 026 2658|
|Bulb||Bulb says it can post top-up cards or keys loaded with credit to your home.
Bulb has advised people who self-isolate to ask friends and family to help you top up. Where this is not possible, it says you can pay online and a preloaded card will be delivered.
|Call 0300 303 0635|
|Co-op Energy||Co-op is now run by Octopus Energy.||Call 0800 093 7547|
|Ovo||We always aim to provide help where we can and to make life as easy as possible for you. This is why we have a Priority Services Register (PSR) to help our customers with any special requirements.
Our PSR is confidential and is designed to allow us and our representatives to provide you with the service you need and deserve.
|Call 0330 102 7517|
|Robin Hood Energy||We have now launched our emergency continuity plan to get as many of our employees working from home as possible. This will assist us to help our most vulnerable customers and those in an emergency situation. You can still contact our customer service team by email, but due to our limited resources we’ll only be answering emergency inquiries.
We’re strongly encouraging customers to manage their accounts online where you can submit meter readings, make a payment and view your bills and allow our team to focus on those priority cases.
During this time we’re prioritising vulnerable customers, customers on prepayment meters or those off supply. If you need urgent help you can also text Support to 80818 if you are off supply.
|Call 0800 030 4567|
|Utilita||However, Utilita’s main focus is smart prepayment, which allows people to top up remotely. If you’ve a non-smart meter, it advises you to top up more than usual or ask a friend or family member to help. It also says it has called all its customers over the age of 80 and has advised them of how to top up.||Call 0345 207 2000|
|Ecotricity||If you can’t top up during a period of self-isolation, we’ll do everything we can to keep your energy on.
For many pay as you go meter users we are able to automatically top up your meter should you be self-isolating and unable to top-up.
Get in touch with us to discuss how we can help you while self-isolating –
|Call 0345 555 7 100 between 8:30am and 6pm Monday to Friday.|
|Sky||Sky are unable to send out engineers during the current Coronavirus Pandemic.We’re doing what we can for the people who need us most, too – Sky have asked that customers do not ring them at this time.
Pause your Sky Sports subscription
|0333 7591 018|
|Virgin Media||All our call centres are busy and it might be a while before your call is answered. Some call centres have been closed.||0845 454 1111|
|BT||Our phone lines are very busy. We’re doing everything we can to help our customers and look after the wellbeing of our people during the Coronavirus outbreak. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. We’re prioritising our most vulnerable customers so, if your call isn’t very urgent, please use our online support or call us back at a later date. There are lots of quick and easy options to manage your account by logging into My BT.||0800 800 150|
|Now TV||Unfortunately, we’ve had to close some of our contact centres because of COVID-19, so our customer support is very limited right now. You can cancel your Passes and restart them anytime in the Passes & vouchers section of My Account.||0330 332 3050|
|Netflix||The COVID-19 crisis has meant that thousands of our customer support agents are unable to work, or are now having to work from home. So our wait times are higher than normal. We’re working hard to provide the best support we can under the circumstances, and apologize for the delays you are experiencing. We’re now offering live chat and online Help Center support only globally. Shifting to chat instead of phone support allows our agents to help more people while working from home. We know this is less convenient for some members, but we will be able to help more people more quickly this way. Given the shortage of agents, we’re also having to reduce our support hours. This will vary depending on the country you’re in – and as we experiment with what works best given the current crisis.||0800 096 8879|
|EE||Our phone lines are very busy. We’re doing everything we can to help our customers and look after the wellbeing of our people during the Coronavirus outbreak. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls.
We’re prioritising our most vulnerable customers so, if your call isn’t very urgent, please use our online support or call us back at a later date.
|0800 079 8586|
|Plus Net||The safety of our people is our number one priority, as they are key to keeping us all connected during the coronavirus outbreak. To protect their health and well-being we will be changing our contact centre opening hours to 9am – 6pm, to help maintain our service to you. •If you need an in-home visit – for a new line installation for example – will be unable to provide new appointments until June, and this timeframe could be extended.
•We are prioritising essential work for vulnerable customers, and those without service.
|0800 328 4677|
|Talk Talk||TalkTalk Covid-19 Update: We are doing everything we can to keep our customers connected, so you may experience some delays in calling us and booking an engineer appointment. It’s much faster to order online and you may not need an engineer appointment. We have temporarily limited our call centre availability in line with government advice on keeping our colleagues safe during this time. How are home visits affected?
In light of the Government’s latest measures, Openreach will now only prioritise essential maintenance and repair works to minimise engineer visits. As a result, some customers who require an engineer visit to install TalkTalk broadband will have their appointments postponed.
Vulnerable customers will be prioritised and we’re working to ensure affected customers are aware of alternative options. Most customers looking to switch to TalkTalk will not be impacted.
Our team is still available via our online channels as normal but we’ll be focusing our telephone resource on helping customers registered as vulnerable, for many of whom their phone and broadband is their lifeline.
Our 24/7 Service Centre is the easiest and quickest way for you to manage your connection online. Alternatively, if your question still needs answering, visit our community forum for advice and support.
|0345 172 0088|
Sites closed to the public
|Bury art Museum, Moss St, Bury BL9 0DR||0161 253 5878|
|The Roc Centre, Radcliffe, Westminster Ave, Radcliffe, Manchester M26 3WD||0161 723 4906|
|Age UK Bury, The Jubilee Centre
|0161 7639030 – Andy Hazeldine|
|Creative Living Centre, 1A Rectory Ln, Prestwich, Manchester M25 1BP||0161 696 7501 – Liz Thompson|
|BIG – all groups suspended||0161 222 4005 – Jordan Fahy|
|Tottington Centre, Market St, Tottington, Lancashire BL8 3LL||07902 671040|
|The Phoenix Centre, The Phoenix/St. Marys Park/St. Marys Rd, Manchester M25 1GG||0161 773 3674 – Cindy|
|Bury Venues – Bury Council Longfield Suite, Longfield Centre, Prestwich Elizabethan Suite,Town Hall, Knowsley St, Bury BL9 0SW Ramsbottom Civic – Market Pl, Ramsbottom, Bury BL0 9AJfirstname.lastname@example.org|
|Fusiliers Museum, Moss St, Bury BL9 0DF||0161 763 8950|
|Church Lane Community Centre, Church Lane, Prestwich||Margaret or Karen 0161 773 6083|
|Our Lady of Grace Community Hall and Cottage, Fairfax Road Prestwich M25 1AS||Father Allen – 0161 773 2324|
|The Fed ( Heathlands Village) Heathlands Dr, Prestwich, Manchester M25 9SB- all community activities suspended||0161 772 4800|
|Ainsworth Church and Community Hall, 106 Bury Old Road,
BL2 5PQ ( all community groups stopped)
|Bury Leisure Centres – Castle Leisure Centre, Bury Radcliffe Leisure, Ramsbottom Leisure||Email email@example.com|
|Bury Libraries – Radcliffe Library, Stand Lane, Radcliffe M26 1NW||0161 253 7160|
|Bury Libraries – Prestwich Library, Longfield Centre, Prestwich, M25 1AY||0161 253 7214|
|Bury Libraries – Bury Library, Manchester Road, Bury BL9 0DG||0161 253 5872|
|Manchester Macabi Centre, Brooklands, Bury Old Road
Prestwich, M25 0EG
|0161 492 0040|
|Prestwich Street Kitchen – meals for the homeless – Prestwich|
|Beat The Street – meals for the homeless – Bury|
|Bury Cancer Support Centre, 406 Bolton Road, Bury BL8 2DA||0161 764 6609|
|The Woodies, Men In Sheds|
|ALL PARKS PLAY AREAS|
|Bury Adult Learning||0161 253 5772 or email BuryAdultAdmin@bury.gov.uk|